Effective Date: 26 December 2024
SYL Travels Express (“we,” “our,” “us,” or “SYL Travels”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, www.syltravels.com (“Website”).

1. Information We Collect
We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and mailing address.

• Account Information: Login credentials (if you create an account).

• Order Details: Information about the services you book through our Website.

• Payment Information: Details related to bank transfers, payment confirmations, or other methods used (no payment is processed directly on our Website).

• Technical Information: IP address, browser type, and usage data to improve Website performance.

2. How We Use Your Information
Your personal information is used to:

• Provide and manage the services you request.

• Communicate with you regarding orders, refunds, or inquiries.

• Improve the functionality of our Website.

• Comply with legal requirements.

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third parties who assist in delivering our services (e.g., airlines, hotels).

• Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies
Our Website may use cookies to enhance user experience and analyze Website traffic. By using our Website, you consent to the use of cookies. You can manage cookie preferences through your browser settings.

5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:

• Access the personal information we hold about you.

• Request corrections to your personal information.

• Request deletion of your personal information, subject to legal or contractual obligations.

• Opt out of receiving promotional communications.

To exercise these rights, contact us at E-mail: 

info@syltravels.com

7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing personal information.

8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:

• Email: info@syltravels.com
• WhatsApp: +40 732 280 516