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    Terms and Conditions

    Effective Date: 26 December 2024

    Welcome to SYL Travels Express (“we,” “our,” “us,” or “SYL Travels”). These Terms and Conditions govern your use of our website, www.syltravels.com (“Website”), and the services we provide. By accessing or using our Website, you agree to comply with and be bound by these terms.

    1. Services Provided
    SYL Travels Express offers the following services:

    • Airline ticket booking
    • Hotel reservation service
    • Free-of-charge visa & immigration consultancy
    • Free-of-charge Job requirements consultancy abroad
    • Free-of-charge Travel-related consultancy
    • Free-of-charge Tour advice services

    Our services are available worldwide, and our company is based in Romania.

    2. Account Creation
    Creating an account on our Website is optional. Registered users can access a dashboard that consolidates their booked services for easier management. Users are responsible for maintaining the confidentiality of their account credentials.

    3. Order and Payment Policy
    Customers can place orders through the Website. Once an order is confirmed, payments can be made via:

    • Online payment
    • Bank transfer
    • Cash

    No direct online payments are processed through our Website.

    4. Refund Policy

    • Non-refundable Services: Certain services are non-refundable. This will be explicitly mentioned during the purchase process.
    • Refundable Services: Refundable services may not be 100% refundable. The specific refund percentage depends on the service.
    • Refund terms and conditions will be communicated to customers at the time of purchase.

    All refund requests are subject to our approval and are processed in accordance with the discussed terms.

    5. Prohibited Activities
    By using our Website, you agree not to:

    • Engage in unlawful activities.
    • Attempt to disrupt the Website’s functionality.
    • Share, upload, or post any content on the Website.

    6. Disclaimer of Liability
    SYL Travels Express is not responsible for:

    • Losses or damages resulting from third-party service providers.
    • Errors in user-provided information.
    • Delays caused by factors beyond our control (e.g., airline cancellations, natural disasters).

    7. Governing Law
    These Terms and Conditions are governed by the laws of Romania. Any disputes will be resolved in Romanian courts.

    8. Changes to Terms and Conditions
    We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

    9. Contact Us
    If you have questions or concerns about these Terms and Conditions, contact us at:

    Thank you for choosing SYL Travels Express!